Excellence in Quality Management

Quality assured to ISO 9001, the aerospace standard AS 9100, ISO 13485 for medical devices and ISO 14001. Reliance is committed to providing excellence in quality management and the highest levels of customer service.

Continuing Improvement Programme

Our continuing improvement programme has resulted in:

  • Reduction in number of customer returns
  • Shorter set-up times, leading to smaller batch sizes and improved lead times
  • Continual process development and investment in tools and skills
  • Elimination of documentation errors
  • Introduction of APQP (Advanced Product Quality Planning) to ensure that new products are brought into production rigorously and quickly
  • Improved test yield for a major scientific instrument customer

Cobham Mission Equipment has worked with Reliance Precision for a number of years on several high profile aerospace projects. Reliance has relentlessly worked with CME to develop and improve the supply chain of one of our major running complex assemblies and has delivered consistently, without rejects, on time and in full for a period of 12 months thus gaining a gold supplier award.

Commodity Manager, Cobham Mission Equipment

Cyber Essentials

We have been assessed against the Cyber Essentials Scheme Test Specification and have achieved the ‘Cyber Essentials Plus’ level of certification. ‘Cyber Essentials is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats’ and ‘demonstrate commitment to cyber security’. It provides ‘a set of basic technical controls to help organisations protect themselves against common online security threats’. View our certificates here, or for more information, visit the Cyber Essentials website.

(Information from gov.uk and the Cyber Essentials website)

BM0070 – Business Excellence Policy

Integrated policy incorporating Safety, Health, Environment and Quality (SHEQ)
Incorporating standards: ISO45001, ISO14001, ISO13485, ISO9001 and AS9100


Reliance designs, manufactures, assembles and tests highly complex components and sub-assemblies that play a critical role in the performance of the final application.

We are known for our unwavering focus on precision engineering and precise measurement. We can only do this by investing time to develop our people who have the skills, creativity and passion to solve difficult engineering challenges. Our customers see this difference in the service and solutions that they receive.


Do right by people

  • We are committed to providing safe and healthy working conditions, for the prevention of work-related injury and ill health, that fulfil and exceed the legal and key requirements of the countries in which we operate
  • All employees are empowered to raise SHEQ hazards and risks to management to ensure that these are eliminated, and the business can continue to develop and improve
  • We utilise employee committees to enable frequent consultation and participation with employees with regards to health and safety as well as annual use of the HSE’s Safety Climate Tool
  • Reliance fosters a fair and just culture that promotes diversity, inclusion and respect for all

Support each other and grow

  • Reliance Precision is committed to developing people with the right skills and knowledge to meet the continuously developing requirements of the business and promote life-long learning
  • We utilise multiple channels to ensure free and open communication and feedback throughout the organisation; ensuring understanding and maintenance of policies, procedures and information
  • Cross-functional teamwork is encouraged for both major strategic projects and local improvements

Be proud to do the job right

  • We continually review the requirements set by our customers, stakeholders, regulatory bodies and interested parties to ensure these are satisfied by our management system
  • Right first time to customer and customer feedback are proactively monitored as key drivers of the business
  • This includes compliance with all legislation; including Health & Safety, Environment, Trade, Export and Product compliance
  • These requirements are flowed down into our business planning processes where they form the core of our SHEQ objectives and Key Performance Indicators (KPIs)

Think, make and progress

  • We utilise industry leading methodologies to continually improve our SHEQ and broader business systems to ensure we are always at the forefront of the global, precision engineering industry
  • Our in-house design and engineering teams continually push the cutting edge of innovation for product design and manufacture methods
  • All our key processes are owned and maintained by experienced process owners who ensure all processes in in business management system remain suitable and relevant

Build a company together that lasts

  • Our strategic goals are backed up by Health & Safety, Environmental, Quality and Business KPIs which are reported regularly with actions taken when results are not on target
  • Being family-owned allows long-term thinking in Reliance Precision’s business strategy, development and investments
  • Management Review is utilised to ensure the SHEQ and business management systems remain effective, objectives are reviewed and any issues are resolved swiftly
  • A key aspect of our ten-year strategy is to minimise our impact on the local and global environment by reducing our energy usage, carbon footprint, waste and prevention of pollution.


David Jennings, Chief Executive Officer